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If Bling Had a Hall of Fame – Tiffany Jewelry

WALL STREET was alive with unintentional self-parody last week. A construction pit was yawning in front of the heart of American capitalism, the New York Stock Exchange, which has sunk to selling ad space on its own forehead: Its Corinthian pillars were obscured by a vinyl billboard for a the Holiday Inn (especially ironic since the sculpture on the pediment above the columns is loftily entitled “Integrity Protecting the Works of Man”).
Tiffany Jewellery

Tiffany Co

Tiffany Jewelry

Donna Alberico for The New York Times

Down the cobblestone alleys, amid stands selling $6 neckties and discount sunglasses in a greasy haze from bumper-to-bumper hot dog carts, I received a gift from the metaphor gods: A woman in her 80s wearing stretch-cotton leggings, running shoes, a baseball cap and an XL T-shirt with TIFFANY & CO. across the front.

Tiffany’s roots run deep in our nation’s history. Tiffany is as American as guns. Since opening in 1837, it has survived the Civil War, two World Wars, the Panic of 1893, the Great Depression, the psychedelic movement and 171 holiday seasons, supplying niceties from diamonds to cuspidors to dog whips. It designed a pitcher for the Lincoln inaugural, and made swords for the Civil War.

Tiffany introduced sterling silver to the United States. During the Gilded Age, Tiffany was beloved of European royalty, yet didn’t turn down a commission from Diamond Jim Brady to create a solid gold chamber pot with an eye at the bottom, to gaze upon the backside of the actress Lillian Russell.

In 1885, Tiffany designed the “E Pluribus Unum” insignia that still graces $1 bills. During the wars, Tiffany supplied surgical instruments and precision parts for guns and airplanes.

It has designed and produced the Super Bowl trophy since 1967 and the Nascar trophy since 2004.

Tiffany has always managed to navigate the dark spells of the economic cycle. “Aesthetics, if properly understood, will almost always increase sales,” said Walter Hoving, its chairman from 1955 to 1980, whose surefooted taste empowered the creativity of Jean Schlumberger and Elsa Peretti, even during the stagflation of the 1970s. “Design what you think is beautiful,” Hoving reportedly told his artists, “and don’t worry about selling it. That’s our job.”

The newer store opened on Wall Street in October 2007, barely a year before the biggest economic calamity since 1929, but seems prepared to ride out this mess, too, by adhering to Hoving’s advice … and employing a few tricks from P. T. Barnum, an old friend and collaborator in the late 1800s.

If the uptown Tiffany has not retained the glamour it enjoyed when that Audrey Hepburn movie came out in 1961, the Wall Street location is one of Manhattan’s most beautiful retail establishments. Its architects lovingly restored the historic details of the Beaux-Arts building, a former financial institution. To accommodate a retail area, they fit an angular modern interior inside the original walls, almost like a stage set, where it manages to look both discrete and harmonious: a 1960s, butch-romantic Burt Bacharach habitat of glass, wood and mirrors, under a canopy of curlicues set into the vaulted ceiling.

There are almost no salesclerks on the floor assisting flip-flop-clad tourists, who browse in a reverent hush with their Starbucks cups, viewing the place as a sort of wealth museum.

The first level showcases the greatest hits of perennial Tiffany collections: gloopy floating hearts by Elsa Peretti; bold, knobby shapes by Paloma Picasso. The starchitect Frank Gehry, a Tiffany designer since 2006, has a collection of postmodern baubles and bangles, most notably the Fish, a shape resembling a cubist zucchini, variously wrought in wood, silver, jade and onyx.

A number of items are devoted to infantilizing yesterday’s pampered wives: a spectrum of lucky charms (hearts, stars, moons, clovers, ladybugs, etc.) and tiny replicas of the turquoise Tiffany box itself, which, at least according to the store’s mythology, retains a Pavlovian effect on ladies.

I have always been mystified by Tiffany’s heart-shaped silver dog tags, worn on a choke chain, with the engraved instructions, “Please Return to Tiffany & Co.” This, I have always assumed, is precautionary: If your lady gets lost, someone will put her on a plane back to the jewelry store. In any case, they are hugely popular.

Tiffany has always offered a wide range of prices. Today the store has cases featuring “Items for under $750,” and the prices go down from there. For under $100, you can get a black plastic heart, printed in classic dog tag style, on a length of black cord.

A white marble and glass staircase swirls up to the mezzanine, that one may ascend closer to cherubim while viewing wedding bands and larger diamonds. A fetching young woman was beaming at one of the tables, sipping Veuve Clicquot.

“Are you getting your ring?” I asked.

“Yes!” she mock-whispered, wriggling with joy. “It’s all bought and everything! They’re just shining it up!”

Three young Chinese tourists were excitedly viewing a gold necklace with a small diamond at the center, for $900.

“Are you buying necklaces for your girlfriends?” I asked.

“He is,” said one with a backpack, pointing at his serious-looking friend.

“How did you know about Tiffany in China?” I asked the potential buyer. “Is it famous there?”

“I use the Internet,” he said, somewhat defensively.

“How did you know we are from China?” his friend asked.

The buyer became shy and hostile, and suddenly cupped his hands around the diamond he was viewing, so I couldn’t see it.

I hadn’t realized how intensely personal diamond buying is. It is a concentrated riot of vulnerable emotions, best articulated by the rowdy little diamonds themselves. There is something still stunningly romantic about it, despite the commercial hype that beats this idea into meaninglessness.

On the way out, I noticed that my newly bling’d bride-to-be had been wearing one of Tiffany’s silver dog tags around her neck. Marriages, like the strongest economies, may unexpectedly collapse. Should she run away, at least she is guaranteed to be returned to a place that clearly makes her happy.t

Tiffany jewelry a delightful looking Summer

I like the idea of fruit combined with savory ingredients in tiffany jewelry, and I was enchanted by the sound of the Summer Tiffany jewelry at Tiffany jewelry Loves Writing which has greens, apples, blueberries, and just a touch of shaved white chocolate. Mansi at Fun & Tiffany jewelry has a delightful looking Summer Tiffany jewelry with Poppyseed Dressing that combines grapes and craisins with feta and candied pecans. The Strawberry Spinach Tiffany jewelry with Avocado and Champagne Vinaigrette at Andrea’s Tiffany jewelry (pictured) looks like it would be as nutritious as it is colorful.

For dessert, you can choose from desserts that feature seasonal fruits such as Tiffany jewelry or you can choose other popular flavors such as chocolate or lemon. Angel Tiffany jewelry cake and vanilla pastry cream come together to make Helen’s beautiful Strawberry Charlottes from Tartlette. For other ways to enjoy fresh Tiffany jewelry, try the Strawberry Tart with Pierre Herme’s pate sable from La Tartine Gourmand or the Strawberry White Chocolate Mousse from Simply Tiffany jewelry. For light lemony flavor try the Triple Layer Lemon Cake from Jen of Use Real Butter or the Lemon Curd Cake from Mary of Alpineberry. If chocolate is on Mom’s mind, offer a slice of David Lebovitz’s German Chocolate Cake or Flourless Chocolate Cake from Karina’s Kitchen.

Tiffany Collection Cushion Ring

Links of London has created the Sweetie watch

Diamond Interlocking Heart Pendant

Links of London is delighted to present the dazzling 18ct gold and diamond pav¨¦ pendant with interlocking heart – the hero piece from new Creative Director, Elizabeth Galton¡¯s debut Spring Summer 09 Collection, Flutter & Wow.

For Flutter & Wow, Elizabeth took the eternal symbol of love ¨C the heart ¨C and gave it a lyrical new spin. The result is an iconic design that runs the length of the collection: an asymmetrical, heart-shaped cage, wrought from interconnecting lines of gold or silver. Unique and offbeat, this thoroughly modern heart takes its cues from the fluctuating rhythms and paradoxes of romantic love.

The Flutter & Wow Gold and Diamond Interlocking Heart Pendant was created by master craftsmen and is entirely British made by Links of London. The pendant took over one hundred hours to make and showcases over 2.6 carats of dazzling diamonds. The piece, which is made to order, is available to view upon request.

How much do you love me? New Limited Edition Valentine¡¯s Bracelet

New Limited Edition Valentine‘s Bracelet

This Valentine¡¯s Day surprise the one you love with a Links of London Limited Edition Valentine¡¯s Friendship Bracelet. With only 1000 available, these delicious candy pink bracelets, which feature the stunning sterling silver heart shaped toggle, are the perfect way to say I love you. The Limited Edition Valentine¡¯s Friendship Bracelet is available from Links of London stores or on-line at www.linksoflondon.com. The bracelets retail at ¡ê120 and for every sale made, Links of London will contribute ¡ê5 to support the work of the NSPCC.

Links of London Basel 2009

This Spring, Links of London introduces three exciting new watch collections to its ever expanding offering, first launched in 2007.

The much anticipated addition to the Sweetie jewellery collection are the bright and beautiful Sweetie watches.

Other additions to this year¡¯s ranges are Capital and Portobello – watches that feature timeless design and echo eras gone by.

Sweetie – Available from April in selected stores

Prompted by the success of the Sweetie bracelet, Links of London has created the Sweetie watch, capturing the fun and frivolous nature of Sweetie through watch design.

For a more fashion forward take on Sweetie, watches with rose gold and black PVD finishes compliment striking black mother of pearl dials.

Two families find a little change can save a lot

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Two families find a little change can save a lot
 

Q: Standard & Poor’s seems to have changed its website since a previous Ask Matt gave directions on how to find the S&P 500’s price-earnings ratio (P-E ratio). Could you update the steps on how to do this?
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The fun of blowing things up

 
26 September 2008 | Send to a friend
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POLL RESULTS
Even if it was more expensive, if a car powered totally by renewable energy was available now, would you want one?
Forty-seven per cent of you are all set for a car totally powered by renewable energy. Still, if you live in a city, ditching the car altogether and using public transport is probably a much cheaper option, for similar benefits. View the full results and add your commentsThis week’s poll: Was primitive life first seeded on Earth from space? Have your say

THE WEEK’S TOP NEWS STORIES

Milky Way ringed by ‘missing galaxies’
The Milky Way could be surrounded by up to 2,000 small galaxies, too faint to be seen with current technology, say astrophysicists.

Erosion of vast mountain range led to explosion of early life
Oxygen that allowed complex organisms to first flourish, hundreds of millions of years ago, came from the ‘extreme erosion’ of Earth’s largest ever mountain range, geologists have found.

Neanderthals hunted marine mammals
Animal remains from caves in Gibraltar show for the first time that Neanderthals regularly hunted and fished seafood from mussels and fish to seals and dolphins.

LHC out of action until 2009
The multi-billion-dollar machine designed to shed light on the nature of the universe will be out of action until at least the second quarter of 2009, says CERN.

Planets caught in “catastrophic collision”
Two planets about 300 light-years from Earth slammed into each other recently, marking the first time evidence of such a catastrophic collision has been seen by scientists.

Spacewalk will be giant leap for China
Flushed with success after a widely applauded Beijing Olympics, China will seek this week to further burnish its image with a new chapter in its quest to conquer space.

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IN FOCUS: The fun of watching things blow up
I’ve just managed to drag myself away from a great interactive web site to write this. I recommend you check out The Periodic Table of Videos, enthusiastically put together by chemists at the University of Nottingham, in England.It’s your standard periodic table, but with a brief YouTube video for each and every element. The guys behind this have gathered interesting factoids and filmed daredevil experiments, to walk us through the characteristics of all 118 elements from helium to ununoctium. Watch this short trailer to get a feel for what the videos are like.

See wild-haired professor Martyn Poliakoff explain why the periodic table is important, and watch the scientists having fun as they toss chunks of sodium into bowls of water. You’ll be fascinated by facts such as that an amalgam of the metals sodium and potassium is liquid at room temperature, and that if you attempt to pour it to the ground from a height, it will react with water in the air and burst into flames before it hits the floor.

The site says that its videos have already been watched 2.4 million times. I can see this being massive with schoolkids, and I applaud these guys for creating a fun and cleverly put together tool, which does a great job of communicating science. That’s aside from the fact it’s just plain fun to see things blow up!

John Pickrell
Online Editor

THIS WEEK’S ONLINE FEATURE
The final frontier
In the 1960s the space race created a fascination with science and great technological advances. To find alien life we need to take back up that mantle, says astrophysicist Stephen Hawking, and send people further into space.
THE LATEST ISSUE OF COSMOS
The August/September edition of Cosmos is available in stores now! It’s our Apocalypse Special: When will the universe end? And how will the ultimate apocalypse arrive – with a bang or whimper? Also in this issue we meet the next generation of ancient tomb raiders: particle physicists, discover the sneaky sex tactics used by animals to secure a mate and reveal the flagrant mistruths ingrained in all world maps. View the full contents.
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Central banks respond to market woes; Fed makes $180 billion available for loans.

 

From the Council on Foreign Relations

September 18, 2008

View this newsletter as a web page on the Council on Foreign Relations’ Website

EXECUTIVE SUMMARY

- Central banks respond to market woes; Fed makes $180 billion available for loans.
- Livni wins in Israel; coalition challenges ahead.
- Arrests following Yemen embassy bombing.
- Bolivia’s Morales seeks deal with opposition.

Top of the Agenda: Central Banks Respond

Several of the world’s most influential central banks unveiled a coordinated response to this week’s market turmoil and broader concerns about financial markets. The U.S. Federal Reserve announced it would make an additional $180 billion available (FT) to foreign banks for overnight and longer-term money markets. The European Central Bank, Bank of Japan, Bank of England, Bank of Canada, and Swiss National Bank made a joint statement (WashPost) that they would work with the U.S. Fed to help make short-term loans available to financial institutions in their countries. Separately, the FT reports Russia will inject over $19 billion to support its sputtering financial markets, following a dramatic stock slide.

The moves come on the heels of another harrowing day on Wall Street. The Dow Jones Industrial Average fell over 4 percent (NYT) yesterday—with major financial firms suffereing much steeper losses—despite government reassurances that precautionary measures by the Fed and U.S. Treasury would help stabilize markets. Asian indices fell this morning, though European shares climbed slightly (AP) in response to the central banks’ joint action.

A news analysis from the Wall Street Journal says the credit crisis, spawned from bad U.S. mortgage-backed debt, has spread into the worst financial crisis since the 1930s, and that there is no clear end in sight.

A new Daily Analysis from CFR.org looks at what sorts of new market regulation might come as a result of the turmoil, and what they might mean for U.S. financial interests globally.

MIDDLE EAST: Livni Wins in Israel

Israel’s Foreign Minister Tzipi Livni won elections to run the country’s ruling Kadima party, and Haaretz reports she has started up an effort to put together a new ruling coalition.

Palestinian Authority President Mahmoud Abbas welcomed Livni’s victory, but a video analysis from al-Jazeera says broader Palestinian opinion on the vote is less warm.

YEMEN: Officials in Sana’a say twenty-five people have been arrested (AP) over attacks on the U.S. embassy in Yemen, which killed sixteen people yesterday.

PACIFIC RIM: Australia’s Uranium

An Australian government committee recommended against trading uranium (Bloomberg) to Russia unless Moscow meets certain conditions, including a full separation of civilian and military nuclear facilities.

N. KOREA: Chosun Ilbo runs an analysis of which North Korean officials seem to have curried the trust of Kim Jong-Il, in an effort to determine who might stand poised to gain power if rumors about Kim’s declining health prove accurate.

SOUTH & CENTRAL ASIA: Pakistan Concerns

Dawn reports that U.S. drones attacked tribal regions of Pakistan and says the attacks seem to contradict recent statements by U.S. military commander Adm. Michael Mullen to Pakistani officials. Pakistani leaders called the attacks “counterproductive” and said unilateral airstrikes in the country were “unacceptable” (Daily Times).

INDIA: The Hindu looks at a slew of new measures introduced by the Indian government to combat terrorist activity in the country.

AFRICA: Rwanda’s Powerful Women

Rwandan parliamentary elections on Tuesday saw women candidates win more than half of the contested seats, and Rwanda now has more female parliamentarians than any country. The New Times, a Kigali newspaper, looks at why Rwandan women have proven so successful politically.

SWAZILAND: Swaziland, Africa’s last absolute monarchy, faced demonstrations (Mail & Guardian) on the eve of a parliamentary vote that protestors say is a sham election.

KENYA: The East Africa Standard looks at efforts toward electoral reform in Kenya following a widely disputed presidential election last December.

AMERICAS: Morales Seeks Deal

Bolivian President Evo Morales pressed opposition parties (BBC) to accept a deal intended to curtail political unrest in some of the country’s provinces. The Miami Herald says the very fact that Morales is negotiating with the opposition is significant, but that observers shouldn’t expect easy solutions.

MEXICO: A international crackdown on one of Mexico’s leading drug cartels netted 175 more people (Dallas Morning News) this week, including several operating from the United States.

CAMPAIGN 2008: Debating Finance

Both presidential candidates responded to news of the AIG bailout on Wednesday. Sen. John McCain (R-AZ) said the focus of any bailout should be “to protect the millions of Americans who hold insurance policies, retirement plans and other accounts with AIG,” not to help the “management and speculators who created this mess.”

Sen. Barack Obama (D-IL) said the AIG bailout is the “final verdict on the failed economic philosophy of the last eight years.” Like McCain, Obama said the Federal Reserve must “ensure that the plan protects the families that count on insurance” and should not bailout AIG shareholders and management.

In an interview with FOX News’ Sean Hannity on Wednesday, Gov. Sarah Palin (R-AK) said she generally does not think taxpayers should “be looked to as the bailout, as the solution to the problems on Wall Street.”

Sen. Joe Biden (D-IL) said on the Today show Wednesday morning that he opposed the AIG bailout, but later seemed to back off of that position.

Over fifty chief executives (WSJ) from financial firms including Merrill Lynch, Citigroup, Barclays, J.P. Morgan, and Wells Fargo will meet with Obama economic adviser Dan Tarullo and McCain economic adviser Doug Holtz-Eakin on Thursday in Washington.

EUROPE: Russia-Azerbaijan Talks

RFE/RL reports on meetings between Russia’s President Dmitri Medvedev and his Azerbaijani counterpart. The article says Azerbaijan is central to Russian interests in the Caucasus but that the talks produced little of substance.

ENERGY: Deutsche-Welle previews meetings in Paris between European and Central Asian leaders over a German proposal to shore up energy ties between the regions.

OPINION ROUNDUP

In Thursday’s roundup: Meltdown on Wall Street; the threat of confrontation in the Arctic; and how to prevent the death of civilians in Afghanistan.

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Lehman folds, Merrill sells; markets react sharply.

 

From the Council on Foreign Relations

September 15, 2008

View this newsletter as a web page on the Council on Foreign Relations’ Website

EXECUTIVE SUMMARY

- Lehman folds, Merrill sells; markets react sharply.
- Zimbabwe powersharing deal splits security sector.
- Debating Kim Jong-Il’s health.
- Political upheaval in Bolivia.

Top of the Agenda: Wall Street Turmoil

Two of New York’s most venerable banks succumbed to the credit and mortgage crises on Sunday, marking what the Financial Times calls “one of the most radical reshapings in Wall Street history.” Lehman Brothers announced it will make the biggest bankruptcy filing in history (Bloomberg) after a handful of prospective buyers signaled they were no longer interested in the firm. Meanwhile, Merril Lynch agreed to a snap $50 billion takeover bid (WSJ) from Bank of America. The turmoil shook equity markets across Europe and Asia this morning—particularly in the financial sector—and analysts said they expected an equally turbulent day when New York’s markets open.

The collapse of Lehman and sale of Merrill mark a new phase in the market turmoil of the past year. They also reflect a shift in U.S. government policy toward the crisis. Six months ago, the U.S. Treasury and Federal Reserve went to great lengths to save a smaller investment bank, Bear Stearns, and more recently the Treasury announced a plan to bail out the mortgage-lending giants Fannie Mae and Freddie Mac. No such luck for Lehman—though the Treasury entered eleventh-hour meetings to try to find a buyer for the bank, it refused to cough up taxpayer money to protect it. The Wall Street Journal’s Real Time Economics blog examines this decision and questions whether it will prove prudent. CFR’s Brad Setser, meanwhile, says in a new blog post that surviving banks will need to roll over a lot of debt in the coming months, and that U.S. policymakers face major worries about the health of the country’s financial system.

AFRICA: Zimbabwe Deal

Zimbabwe’s rival political parties signed a powersharing deal today that will force President Robert Mugabe to cede some of his powers. The Mail & Guardian reports that the deal is expected to split control of the country’s powerful security forces, which historically have been an influential backer of Mugabe. The Los Angeles Times, however, reports that as yet there is no final deal on the security sector. The country’s opposition MDC party is also expected to control a majority of Zimbabwe’s cabinet seats.

- This CFR.org Backgrounder profiles Zimbabwe’s security sector.

RWANDA: Rwandans today begin their second parliamentary election since the country’s genocide of 1994. Agence France-Presse reports President Paul Kagame’s RPF party is likely to maintain its majority.

MIDDLE EAST: Olmert on West Bank

Outgoing Israeli Prime Minister Ehud Olmert spoke out on violence by Israeli settlers against Arabs in the West Bank. Olmert called recent attacks “intolerable” (BBC). He also expressed sorrow for the plight of both Palestinian and Jewish refugees, but reiterated his stance (Haaretz) that Palestinians should not gain a “right of return” to Israel as part of a peace deal.

IRAN-U.S.: The Iranian news agency Fars reports the United States has denied Iranian President Mahmoud Ahmadinejad a visa to attend the UN General Assembly meetings this month in New York.

IRAQ: Al-Jazeera reports bombs and shootings today killed at least fourteen people in Iraq, including a four-person television crew.

PACIFIC RIM: Debating Kim’s Health

Speculation continued (Korea Times) on the health of North Korean leader Kim Jong-Il after he failed to attend another major ceremony. Yonhap quotes a former North Korean party official saying major political upheaval is unlikely, even if there is a handover of power.

Chosun Ilbo examines whether Seoul is ready for the many contingencies Kim’s departure could bring.

CHINA: The Chinese central bank lowered its benchmark interest rate (Xinhua) in a move it said it hoped would bolster Chinese businesses.

SOUTH & CENTRAL ASIA: Border Crossings

Al-Jazeera reports that the Pakistani military fired on U.S. troops entering parts of South Waziristan from Afghanistan.

WATER: Dawn reports that parts of Pakistan face a severe water crisis following an Indian blockade of cross-border water shipments.

IRAN-TALIBAN: The BBC reports that smugglers in Iran are equipping the Taliban in Afghanistan and Pakistan with weapons.

AMERICAS: Bolivia’s Upheaval

The Associated Press reports Bolivian President Evo Morales attempted to assert control over his government yesterday as protestors set fire to a town hall and blocked highways in some provinces. Morales declared martial law in one opposition-controlled province on Friday and news reports indicate dozens of people have been killed since.

MEXICO: The Los Angeles Times reports on the task of policing Mexico’s police force, which has been accused of widespread corruption and connections to drug smuggling and gang violence.

CAMPAIGN 2008: U.S. Policy toward China

Both Sen. John McCain (R-AZ) and Sen. Barack Obama (D-IL) outline their views on U.S. policy toward China in a new edition of the American Chamber of Commerce in China’s China Brief magazine. Both candidates call for increased trade cooperation with China and say the United States should work more closely with China to fight climate change and nuclear proliferation.

Obama said in a statement on Saturday that the Serbian parliament’s ratification of a Stabilization and Association Agreement with the European Union is an “important step in Serbia’s integration into the Euro-Atlantic community, further contributing to the prospect of stability and prosperity in the Balkans.”

In a statement Friday, McCain said he is “deeply disappointed” by the Venezuelan government’s decision to expel the U.S. ambassador, and said the United States’ “continued dependence” on oil imports from countries like Venezuela “demonstrates the need to expand drilling for our own domestic sources of energy.”

EUROPE: NATO Officials in Georgia

NATO officials meet with Georgian leaders today in Tbilisi, though RFE/RL says an offer of membership seems unlikely at the moment.

Spiegel writes that some Western leaders are starting to have misgivings about Georgia’s president.

OPINION ROUNDUP

In Monday’s roundup: Lehman Brothers and America’s financial hurricane; more terror attacks in India; and the success of the surge – but which one?

For a free email subscription to the Daily News Brief and other CFR.org eNewsletters, please click here.

   
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EXPLORE CFR’S WEBSITE
Browse Content by   Region    Issue    Publication Type   The Think Tank   For the Media   For Educators   About CFR

Privacy Policy
The Council on Foreign Relations does not share email addresses with third parties.

Council on Foreign Relations
58 East 68th Street
New York, NY 10065
Tel. +1 212.434.9400
Fax: +1 212.434.9800

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Eight Steps to Problem Solving

Brian Tracy International
Management Successs Newsletter August 23, 2008

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Eight Steps to Problem Solving
By: Brian Tracy

There is a simple eight step method for systematic problem solving. By solving problems in an orderly way, you can dramatically increase the power of your thinking.

Proceed With A Positive Attitude

First, approach the problem with the expectant attitude that there is a logical practical solution just waiting to be found. Be relaxed, calm, confident and clear in your mind.

Second, change your language from negative to positive. Instead of the word “problem,” use the word “situation.” Problem is a negative word while situation is a neutral word. “We have an interesting situation”, is better than, “We have a problem.”

Define the Situation Clearly

The third step in systematic problem-solving is to define the situation clearly, in writing. “Exactly what is the situation?” Then ask, “What else is the situation?” Sometimes stating the problem in different words makes it much easier to solve.

Once, when I was working with the Chamber of Commerce, I came to the attention of a senior executive who hired me away from the company I was working for a year later at triple the salary. Meeting people is very important. Network at every opportunity.

Fully 50% of situations can be resolved by accurate definition.

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Identify Causes and Solutions

Step number four is to, ask “What are all the possible causes of this situation?” Failure to identify the causes or reasons for the situation often causes you to have to solve it again and again. Fully 25% or more of situations can be effectively dealt with by discovering the correct causes.

Step number five is to ask, “What are all the possible solutions?” Write out as many solutions or answers to the situation as possible before moving on. The quantity of possible solutions usually determines the quality of the solution chosen.

Clear Decisions Are Key

Step number six is to “Make a clear decision.” Usually any decision is better than none.

Step number seven is to “Assign clear responsibility for carrying out the decision and then set a deadline for completion and review.” Remember, a decision without a deadline is just a fruitless discussion.

Finally, step number eight is to follow-up, monitor the decision, compare actual results with expected results and then generate new solutions and new courses of action.

Action Exercises

Now, here are two ways you can apply this technique to think more creatively.

First, state the problem clearly, in writing, so that you know exactly what it is that you are trying to solve. Ask, “What else is the problem?”

Second, develop as many solutions as you possibly can, including doing nothing, before you make a decision. Quality of ideas is in direct proportion to the quantity that you generate.

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