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Batteries for 45 minutes without electricity in

October 2 this year, in a unit to do the financial work, as she had got to work to facilitate, the accumulation of the two months salary to buy a laptop worth 3,300 yuan – Lenovo S12. “I was buying a computer, their sales staff commitment: the brand of notebook computers can stand 4-8 hours, but also a quality problem occurs within a month, free replacement.” Told reporters she had got that day , she continuously for 12 hours for the computer charging, fully charged, she is very excited with the new Lenovo S12 looking to buy discs. But the use of 45 minutes, the Laptop Battery has no electricity. As the unit of work, especially after the busy, she has no spare time to repair.

Repair replacement of computer twists and turns

According to Ms Zhou speaking, October 28, she came to SEG holding laptop computer for sale at the city of A2061 consultation. The seller that she will be October 29th notebook after all the procedures to replace it with a whole other models, resulting in the cost of Duotuishaobu.

Yesterday, Fuzhou and her colleagues once again came to the counter dealers. Ms Zhou’s colleagues, said: “I saw their staff tore off the protective film on the computer screen and started checking. Their staff wiped the East, West wipe.” After the check, the staff member said: computer screen side some scratches. Ms Zhou said angrily: “I buy a computer until now, has been very careful with the use. Has never been opened protective film, how would scratch?”

Subsequently, the seller said that if the cost for the shell, then 640 yuan, half of the two parties will each be responsible. After she had got spotted a notebook priced at 4200 yuan, but she found that other businesses selling 3950 yuan. In a series of negotiations, the two sides of the conflict escalate. Ms Zhou said: “The attitude of the seller become worse. In desperation, I intend to recognize the screen on the 320 yuan fee, but they have to put the computer drained away. The seller insists on not agree, we learned from 12 noon Xu, has been deadlocked to 14:20. “

Reporter rushed to the scene, saw the Taiwan model S12, black, Lenovo laptops. Subsequently, the Xi’an City SEG computer and business management department manager Qi Feng show up to negotiate the final sub-vendors a lot of the return of the money she had got 3,300 yuan.     Operators should provide true information on commodities

Reporter online queries that notebook manufacturers will normally be in the product specifications or parameters of a particular model are given in the notebook battery when the laptop is equipped with the appropriate “use time” or “working time”, many users will be understood to work in battery life. When a user found in the actual use of the battery usage time gap between their larger, often there will be much controversy.

“The People’s Republic of China Consumer Protection Law” Article XIX operators should provide consumers with the goods or services, the real information, shall not make misleading false propaganda. Operators are provided to consumers regarding the quality of goods or services issues and the use of methods of inquiry should be made real, clear answer. Store the provision of goods should be clearly marked.

Consumers questioned Lenovo S12 Laptop Battery life

“Painstakingly accumulated a two-month salary to buy a notebook, there are problems Quhuan, but suffered such and such torture, makes the process especially indignant.” Zhou said: “Lenovo is the world-renowned brands, treatment of consumers A very simple question, but be struggling, could not help but give consumers Lenovo S12’s battery life and Lenovo’s attitude vendors questioned. “